Test Issuance and Scoring Information

Test Issuance

All tests are issued to the proctor within two weeks   For the CPPA and CPPM exams, Work Experience Summaries must be submitted for review prior to issuance of the certification. 

All candidates will receive notification that the tests were sent. Candidates are responsible for contacting the proctor to schedule the administration of the test(s).  If exams are not taken within 90 days, candidates must request a resubmission; one time only.

Test scoring and reporting

All candidates will be notified via email of their module 1-4 results within two weeks of NPMA National Office receipt from the proctor or completion of an online test. Situational Judgment Exam results take up to 2 months for results. Unsuccessful candidates will receive a summary report that lists further study requirements on their NPMA profile.

Candidates receive a pass/fail notification only. Passing is based on receiving a score of 76% or higher.

NOTE:  No examination results will be given over the telephone.

Appeals process

Within 60 days after receipt of the Test Result Notice, unsuccessful candidates may request in writing that the Certification Appeals Board review their examination. No one other than the candidate may make the appeal. The Certification Appeals Board shall respond to the candidate within 60 days of receiving the appeal.

Retest

If a candidate fails to pass a test, 76% or greater (for CPPS and CPPA), he/she may order another test. If the candidate fails to successfully PASS the CPPM Essay Exam (situational judgement), he/she may order another test.  Candidates must complete the Certification Testing Application requesting a test and forward with payment to the National Office. There are no limits on the number of times candidates may retake the exams at this time. Subject to change.