Test Issuance and Scoring Information

Test Issuance

All tests are issued to the proctor within two weeks   For the CPPA and CPPM exams, Work Experience Summaries must be submitted for review prior to issuance of the certification. 

All candidates will receive notification that the tests were sent. Candidates are responsible for contacting the proctor to schedule the administration of the test(s).  If exams are not taken within 90 days, candidates must request a resubmission.  The cost for test resubmissions are $25.00.

Test scoring and reporting

All candidates will be notified in writing of their exam results within two weeks of NPMA National Office receipt from the proctor. This notice includes the tests, scores, and pass/fail results. Unsuccessful candidates will receive a summary report that lists further study requirements.

NOTE:  No examination results will be given over the telephone.

Appeals process

Within 60 days after receipt of the Test Result Notice, unsuccessful candidates may request in writing that the Certification Appeals Board review their examination. No one other than the candidate may make the appeal. The Certification Appeals Board shall respond to the candidate within 60 days of receiving the appeal.

Retest

If a candidate fails to achieve a test score equal to or above 76% (for CPPS and CPPA), he/she may take the test again. If the candidate fails to successfully PASS the CPPM Essay Exam (situational judgement), he/she may retake the test.  Candidates must complete the Certification Testing Application requesting a retake and forward with payment to the National Office. There are no limits on the number of times candidates may retake the exams.